medi University Support

Are you needing some help? We are here and ready to support you with any issues, questions, or comments you might have.

Login & Course Support

If you are not already a medi University member please Sign up for free!

  • Please fill out all portions.
  • Your password must be STRONG.
  • Your username must be unique.
  • An activation link will arrive in email for membership confirmation. (Please allow for 5 mins & check junk mail if not prompt in arrival)
  • No such luck? Please contact us below or on chat, we are happy to help.


On the login page, please select “Forgot your password?” and enter your email address.

  • If email address is associated with account you will receive a link to create a new password to the email entered. (check junk mail if not prompt in arrival)
  • If not the correct email, it will alert you to check spelling, or if spelling is correct, please try another email. (personal vs work or vice versa)
  • No such luck? Please contact us below, we are happy to help.

Find all medi courses (Workshops, Webinars, On-demand) you are enrolled for, after you login by selecting the “My Courses” icon.

For all In-person workshops or live webinars once enrolled complete the first unit to Complete Registration for the limited seating event.

Live In-person upcoming workshops can be found under “Courses” on the main menu. Please make sure to check the date & location before considering enrolling as some of the events may not be local to you.

  • If you received a special invitation to this workshop and it is not shown under the workshops tap under the specific month, this is a private event. The direct link will be in the invite to enroll, and once enrolled it will show in “my courses” under “Courses” for you to later complete your quiz & download your certificate (if applicable).

Live upcoming webinars can be found under “Courses” on the main menu.

  • We find the material lends itself better to an open live dialog. However, in consideration of schedule conflicts, many of our webinars are repeated on a monthly basis and updated quarterly.
  • Once enrolled it will show in “my courses” under “Courses” for you to later complete your quiz & download your certificate (if applicable).

Recorded webinars course content is available at any time and at your own pace.

  • Once enrolled it will show show in “my courses” under “Courses” for you to later complete your quiz & download your certificate (if applicable).
  • Content presented by Nancy Morgan, RN, BSN, MBA, WOC is associated with https://woundcaregurus.com/. Your registration, quiz, and certificate (if applicable) will be hosted on that site. Please use the following link if you need assistance with Nancy Morgan login/certificates. https://woundcaregurus.com/contact/

Lessons & medi certifications course content is available at any time and at your own pace. Broken up by category find the course content.

  • Lessons are Recorded short videos on specific product, technology, application or fitting topics. 
  • Certifications are Introductory series of modules with testing to learn about a product segment.  Certifications can be completed at the clinic or facility by medi personnel or online. Certificate of completion is provided once course is finished and passing grade of evaluation quiz or exam.

For all In-person workshops or live webinars once enrolled you must complete the first unit to Complete Registration for the limited seating event.

  • Select Start Enrollment. (complete registration course content will not unlock untill you are enrolled)
  • Fill out form in first Unit to Complete Registration for live event.
  • This confirms your registration to the live event. Once submitted you will receive an email confirmation.
  • For live webinars this email confirmation will also have your unique link to join.

All medi courses with Certificates will be available for you to download from medi USA University after you:

  • Are a medi USA University member.
  • Registered for the course. (if you were able to register for the course, this means you are a medi USA University member already)
  • Completed the course units.

We no longer send medi Certificates by email or mail, so please follow the download your certificate information provided below to receive your certificate.

Once logged in, you can “My Courses” and Select the course from your Course History. 

  • Don’t see your course? Please locate the course after you have logged in, and verify you are enrolled (Complete Registration – if applicable). When you are it will allow you to continue with your units on the course page itself.

Verify your Unit 1 “Save your seat” is complete & checked

  • Don’t see a check? Enter back into Unit 1 to ensure completed registration.

Then take your post course quiz, select “Finish Survey/quiz”.

Once their answers are submitted and passing, select “click here to continue”.

The “Download Certificate” option will appear and also be listed in your profile under “Courses” , for your convenience to download at any further time.

Once logged in, you can access your Profile, then select Courses. 

Open the “My Certificates”  to access any past earned certificates &  at your convenience to download at any further time.

The the certificate will open in a new window. Options to download, print or more options will appear in the top right corner.

None ABC/BOC courses

  • All none ABC/BOC course certificates will be dated, and course hours noted, with a space for you to add your license # (if applicable) for those OT and PT interested in submitting to their licensing boards for CE approval.

ABC/BOC approved courses

Submitted credentials to ABC/BOC for live course events will be require the following:

  • ABC/BOC # is noted in your profile or upon completion of registration to course event.
  • Attendance verified.
  • Completed quiz with passing competency within two weeks of live course event.

Submitted credentials to ABC/BOC for non-live course events will be require the following:

  • ABC/BOC # is noted in your profile.
  • Completed quiz with passing competency.

For those OT and PT interested in submitting to their licensing boards for CEU approval (Workshop outline and agenda issued upon request).

Profile Support

After Signing in, On the main menu select the avatar.

  • Select Profile.
  • Please note that your profile is innately private. Only when you join the community via groups, forums, and discussions can it be seen.
  • Review settings to adjust privacy.

Your details of your registration are editable on your profile for updating as needed.
Only your name, Username/Nickname, Occupation & Facility Name can be viewed if your profile is made public.

  • Select edit to the right of Details.
  • Please note that your Last name & Facility Name can be changed to private (only me).
  • Review settings and Save Changes.
  • Update your Profile Photo, or keep default avatar.
  • Update your Cover Photo, or keep default.

After Signing in, On the main menu select the avatar.

  • Select Settings.
  • Please note that your profile is innately private. Only when you join the community via groups, forums, and discussions can it be seen.
  • Review settings to adjust privacy.
  • Login Information
    Allows you to update email or change current password.
  • Notification Settings
    Allows you to set preferences on notifications and Subscriptions.
  • Privacy
    Edit certain profile details fields to be public, private, or viewable to connections.
  • Change Username
    Each username has to be unique.
  • Blocked members
  • Group Invites
    Restrict Group invites to members who are connected.
  • Export Data
    You may download a copy of all data you have created on this platform.
  • Activity Privacy
    Set default between private, all members, public, and my friends.
  • Delete Account
    Deleting your account will delete all of the content you have created. It will be completely irrecoverable.

I feel better.

medi produces medical aids for a variety of conditions and life situations. But we don’t see ourselves solely as a manufacturer. On the contrary, we handle our own research and development, technology, production, marketing and sales inhouse – always keeping our focus on the market, its demands and variables, and the medi vision. 

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